EVENT RECAP: MWCC Quarterly Conference - Mar 2020
Our March 4, 2020 Quarterly Conference was held at the Maryland Jockey Club in Laurel (Anne Arundel County).
Representatives Kris Quade and James Archie, from our member company, Chutes International, were our first presenters. They took us through their recent transformation which has enabled them to increase their quality, productivity, and output, while meeting the increasing demand of their customers. As with any project, they needed to create a compelling need for change and with a forecast of increased sales, they needed to elevate their processes and manufacturing systems while making life better for their team members! Through their use of lean tools they reduced space, lead times, increased throughput and improved communication with employees, management and vendors. Their work continues with the support of company president, Hadi Boustani, who has been an integral advocate and supporter of the Chutes Productions System.
Our keynote was from Business Improvement Group, CEO, Charlie Protzman. Charlie's presentation introduced The Flow System™ a brand-new holistic flow-based approach to delivering customer 1st value in Lean and Agile organizational transformations while reducing costs and creating growth. What is the purpose of a business? To create a customer. And therefore the focus is on constantly providing a flow of value for the customer.
Charlie introduced us to The Triple Helix of Flow:
Here are copies of the presentations from the event: